Reference

Privacy policy for your dhoni account

We collect what we need to run your account, process bKash, Nagad and Rocket payments, and keep your lobby access secure. This policy explains what data we gather, how we use it, and how you can request changes or deletion.

Account dataPayment recordsDevice activityContact preferencesVerification details

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DATA HANDLING

How we protect your information

Your account data is encrypted during transmission and stored on secure servers. Payment information entered through bKash, Nagad or Rocket flows through their own secure channels. We limit internal access to your data based on role. Session activity is logged to detect suspicious behaviour. You control marketing preferences from your account settings.

Secure storage

Account credentials and payment records are encrypted and stored separately. Access is restricted to authorised personnel who need it to operate the platform, verify accounts or investigate fraud reports in eligible jurisdictions.

Cookie notice

We use cookies to maintain your session, remember device preferences and monitor security events. Essential cookies are required for login and payment flows. You can disable non-essential cookies in browser settings without losing core functionality.

Data retention

We keep transaction records and account activity logs as required by financial regulations in eligible regions. Inactive accounts may be archived after a defined period. You can request earlier deletion by contacting support with verification.

Your rights

You can request a copy of your data, correct inaccurate information, or ask us to delete your account entirely where local law permits. Response time depends on the complexity of your request and verification requirements.

PRIVACY CONTACT

Reach us about your data

If you want to review what we hold, update your details, or request deletion of your account data, our support team handles privacy enquiries directly. Use live chat for immediate assistance or email for detailed requests that need documentation. Phone support is available for account-security concerns.

Team online

Live chat

Open the chat icon in your account dashboard or on any lobby page. Privacy requests are routed to our data team and you'll receive confirmation within one business day for supported regions.

Email support

Send your data request to the support email shown in your account settings. Include your registered mobile number and account ID so we can verify your identity and process requests securely.

Phone line

Call the number listed under account help if you need to verify your identity for a privacy request or if you suspect unauthorised access to your data. Have your account details ready.

What we collect and why

dhoni Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect personal information when you open an account, make deposits through bKash, Nagad or Rocket, and play games in the lobby. This includes your name, mobile number, payment details, device identifiers and session logs. We use this data to verify your identity, process transactions, prevent

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fraud, comply with local regulations where applicable, and deliver the service you requested. We do not sell your information to third parties. Data retention periods depend on regulatory requirements and operational needs in eligible regions. Some game providers collect anonymised play data to improve their titles.
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Cookie usage supports session management, device recognition and security checks. You can adjust cookie preferences in your browser settings, though some functions may require cookies to work. Our practices depend on local law and the regions where our service is available. If you have questions about
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how your data is handled or want to request access, correction or deletion, contact our support team through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy policy FAQ

We collect your name, mobile number, date of birth, payment details for bKash, Nagad or Rocket, and device identifiers. This information verifies your identity, processes deposits and withdrawals, and keeps your account secure.

Payment credentials you enter through bKash, Nagad or Rocket are processed by those providers and not stored on our servers. We keep transaction records showing amounts and dates but not your full payment account details.

Yes. Contact our support team through live chat or email with your account ID and registered mobile number. We'll send a copy of your account data, transaction history and activity logs where local regulations require it.

Game providers receive anonymised play data to operate their titles. We do not sell your personal information. Data may be shared with payment processors, verification services and regulators where required in eligible regions.

Submit a deletion request through support with your account credentials. We'll close your account and remove personal data within the timeframe allowed by local law, keeping only what regulations require us to retain.

We use session cookies for login, preference cookies for device settings, and security cookies to detect fraud. Essential cookies cannot be disabled without losing functionality. Adjust non-essential cookies in your browser or account settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms Guide Bangladesh InfoCrash Ignition

Privacy policy for your dhoni account

How we protect your information

Secure storage

Cookie notice

Data retention

Your rights

Reach us about your data

Live chat

Email support

Phone line

Privacy policy FAQ

01 What personal data does dhoni collect when I open an account?

02 How is my payment information stored and protected?

03 Can I request a copy of all the data you hold about me?

04 Do you share my data with game providers or third parties?

05 How do I delete my account and all associated data?

06 What cookies does dhoni use and can I opt out?

Privacy Policy

Related pages

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